Info – T&Cs
Info on ticket purchase, payment, confirmation, cancellation or date change, refund and no-show
Ticket purchase, payment, confirmation, cancellation or date change, refund and no-show
Ticket purchase and payment
Payment for tickets for public courses is on sight, i.e. when the invoice is sent via the electronic payment system, and you choose to pay by bank transfer, or when you proceed with the purchase on our site (with PayPal or card). The payment methods accepted are bank transfer, PayPal or card.
We manage workshop registrations via Eventbrite.
Confirmation
In-person workshops will be confirmed once the minimum number of participants needed for their activation is reached. We’ll email all paying attendees 4 weeks before the workshop dates at the latest, or as soon as we reach the minimum numbers.
Online workshops will be confirmed once the minimum number of participants needed for their activation is reached. We’ll email all paying attendees 10-15 days before the workshop dates at the latest.
Cancellation and date change
If we don’t reach the minimum number of participants needed to activate and confirm a workshop, or if we can’t deliver the workshop for any other reason, we reserve the right to cancel or postpone the workshop.
We’ll notify all paying attendees via email with the following timeline:
- 10 days before, for online workshops,
- 4 weeks before, for in-person workshops.
In case Avanscoperta is responsible for cancelling or postponing a workshop, paying attendees will be fully refunded the ticket price.
We will not be refunding train or plane tickets, or costs related to accommodation under any circumstances.
Refund
Paying participants have the right to cancel their attendance and ask for a full refund by following the below timeline:
- if the request is received at least 4 weeks prior to the workshop date, we’ll fully refund the ticket purchased,
- if the request is received later than 4 weeks prior to the workshop date, we’ll reserve the right to refuse the refund.
No-show
No refund will be due in the event of a no-show (a participant who does not show up for the course without notice). To participate in a new edition of the course, a new ticket will be necessary.
Under_Cover_Learner Discount
SAVE 20%
If you’re paying the ticket out of your own pocket and you don’t have a VAT number, you can get a 20% discount on any tickets and any ticket tiers! How? Just enter the Under_Cover_Learner promotional code on Eventbrite in the field “Enter promo code”, on the screen where you can select the number of tickets (before you hit the “Checkout button”) – see below. This code will not be applied retroactively once the purchase is completed. It cannot be used in conjunction with any other offers/discount codes, and it applies to any ticket tier.
Online Workshops
Tax information
INDIVIDUALS (general rules – applies worldwide)
Suppose you register for one of our remote workshops as an individual. In that case, Eventbrite will ask you to provide us with your personal tax/fiscal code (National Identification Number, Social Security Number, Codice Fiscale, or similar). The Italian Government requires this information, and we need it to issue the ticket.
INDIVIDUALS (ITALY + EUROPEAN UNION)
According to European OSS (One Stop Shop), if you register yourself as an individual/private (not through a company/a VAT number), and your fiscal residence is in Italy or in other EU country, you must pay the VAT rate established in your country of residence.
INDIVIDUALS (EXTRA EUROPEAN UNION)
For all cases of people who are fiscally resident in countries outside the European Union and who register as private individuals (not through a company/VAT number), the payment of VAT is not expected.
ITALIAN COMPANIES
If you register for one of our remote workshops as an Italian business, you will pay Italian VAT.
EU-BASED COMPANIES
If you register for one of our remote workshops as a European business, Eventbrite will automatically deduct the Italian VAT from your order. Yey! :-)
NON-EU-BASED COMPANIES
If you enrol in one of our online courses as a company, and the company is based in a foreign non-EU country, VAT is not due.
After you enter your VAT number, Eventbrite might display a red error message. Eventbrite is not able to detect the fact that COMPANIES and INDIVIDUALS with fiscal residency outside the EU don’t have to pay Italian VAT.
This amount will be added to your order automatically and you will receive an invoice with the correct amount shortly after. If you choose “pay by card”, we will refund the sum (it is not an automated process).
Please ignore Eventbrite’s warning and carry on with the purchase.
In-Person Workshops
Tax information – In-person Workshops (Italy)
According to EU VAT law, we must charge VAT for online ticket sales for in-person workshops with the same laws as if we were selling tickets at the door. This means that EU citizens including businesses and non-EU citizens / businesses must all pay VAT tax.
Tax information – In-person Workshops (Germany)
IMPORTANT INFORMATION for private/individual buyers
EU CITIZENS
Are you buying a ticket as a private/individual (not through a company) and your fiscal residence is in the EU? Please select the ticket Private Purchase (EU Citizens). According to European OSS (One Stop Shop), if you register yourself as an individual/private, and your fiscal residence is in Italy or in other EU countries, you must pay German VAT tax (19%) because the workshop will be held in Germany.
Extra EU CITIZENS
Are you buying a ticket as a private/individual (not through a company) and your fiscal residence is in an Extra-EU Country? Please select the ticket Corporate Purchase. You don’t have to pay the VAT for this purchase.
Warning
After you enter your VAT number, Eventbrite might display a red error message. Ignore this message and carry on with this registration. Do you need to make a payment via PayPal? Get in touch: [email protected]
Privacy & cookies
Privacy Policy and Data Management.
Venues
Are you about to buy one of our workshops and you wanna know where they’ll take place, how to get there and where to sleep? Click on the links below and find out more!
Milano – Copernico Milano Centrale
Milano – Copernico Blend Tower
Milano – Copernico Isola For S32
Questions? Drop us a line at [email protected]