The next edition of the workshop will be in Italian.
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Abstract
Managing people effectively and creating effective teams is a complex challenge, especially for those new to management who have not yet found a balance between their expertise and leading others.
The Effective Management Workshop, designed by Luca Sartoni, is aimed at helping individuals develop the necessary skills to become effective managers, starting with understanding the fundamentals of leadership and building high-performance teams.
An effective manager adds significant value to any company by amplifying the return on investment in specialized personnel, which has already been made in many cases.
Additionally, an effective manager reduces employee turnover by attracting and retaining talent within the organization.
The skills of an effective manager are widely transferable throughout one’s professional career, regardless of role, company, or industry sector.
In this practical and interactive course you will have the opportunity to:
- learn to communicate professionally with your team, define goals, set expectations and evaluate operational results;
- learn to motivate your team to reach their full potential by offering them opportunities for improvement;
- acquire a set of tools that will enable you to overcome every manager’s initial challenges, and set you up for success for years to come.
Target Audience
This course is dedicated to all the brilliant professionals who have lost their balance after starting a managerial role.
For years, you have worked with commitment and dedication, and as a reward, you have received a well-deserved promotion: managing other people.
The difference between being very capable in your work and managing others is as significant as it is underestimated, sometimes not even considered.
But how do you manage others to the best of your ability without being overwhelmed?
Are you evaluated based on the work done by others? If the answer is yes, then this workshop is designed specifically for you.
The course is aimed at first-time managers in the tech industry, including:
- Engineering Manager
- Design Manager
- Team leads
Other professionals who can benefit from this workshop:
- Project Managers in multifunctional teams
- Product Managers with many stakeholders
- Anyone who finds themselves managing other people for the first time
- Anyone with previous management experience who wishes to consolidate the fundamentals in preparation for more complex leadership roles (e.g., Director, Lead of Leads, Middle Management).
Topics
- The Ladder of Inference
- How people understand reality and act upon it
- How to understand people to inform the decision-making process
- Active listening and effective inquiring. The art of making every conversation count.
- Getting to know your team deeply
- How deeply do you know your team? Get to know them better to unleash their motivation
- How to navigate personal and professional relationships at work
- Establishing work preferences to amplify your impact and overcome the challenges of distributed, remote, hybrid, and co-located work environments.
- Giving feedback
- Establishing a solid culture of trust based on effective feedback.
- Giving effective feedback that changes people’s behaviours.
- Appreciating and evaluating other people’s actions.
- Navigating difficult conversations
- Understanding the nature of difficult conversations.
- Prepare yourself for better outcomes in your upcoming difficult conversations.
- Effective communication strategies for difficult conversations.
Agenda
Module 1
- Introduction
- Our main goals:
- Cognitive challenges, conflicts, difficult conversations.
- Fundamentals of cognitive management
- The meaning-making process
- The ladder of inference
- Exercise on understanding reality
- Exercise on effective conversations.
Module 2
- Communication for managers
- Negotiating work preferences
- Overcoming the challenges of distributed, remote, hybrid, and co-located work environments
- How well do you know your team?
Module 3
- Giving effective feedback
- Extracting value from any type of feedback
- Role-play on giving and receiving feedback.
Module 4
- Understanding difficult conversations (salary negotiations, performance management, layoffs, and terminations)
- Role-play on navigating difficult conversations
- Wrapping up.
N.B.: A few tasks and exercises must be completed between sessions, so setting aside at least one hour for each session is recommended.
Learning Objectives
- Managing people with confidence
- Understanding your team members
- Asking powerful questions
- Navigating difficult conversations
- Negotiating and setting expectations, as well as keeping people accountable for them
- Giving and receiving feedback like a pro.
How it works
Over 60% of the time in this workshop will be dedicated to hands-on exercises. The theoretical parts (40%) establish the foundation for the hands-on detail (60%). You will immediately be able to connect your goals to the exercises and overcome some of your challenges during the course.
The course will be held online and live for a maximum of 12 people: the instructor and all participants will be in a video conference and have access to various digital tools to interact with each other and work hands-on.
Despite being online, the course maintains its interactive approach. For this reason, all participants are recommended to have their cameras on for the entire workshop duration for better engagement and communication.
The training framework recommends active sharing between participants and guarantees full support from the trainer.
Why should you buy a ticket?
- According to a study by Gallup, having an incapable manager is the number one cause of resignations.
- Leading a team effectively is a manager’s primary duty to retain company talent.
- An insecure manager is a significant hindrance to the growth of a company. On the other hand, an effective manager amplifies the value of their team.
- Adequate management skills are helpful in any subsequent step of one’s career, even when changing roles, companies, or industries.
- Engineers, designers, and specialists constantly update their skills to stay up-to-date. Similarly, a manager should ensure their professional development to remain employed and employable.
